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Privacy & Cookies Policy

1    OUR CONTACT DETAILS

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  • Name: KalvoTech Limited

  • Address: 10 Victoria Road South, Southsea, PO5 2DA, UK

  • E-mail: info@kalvotech.com

 

 


2    THE TYPE OF PERSONAL INFORMATION WE COLLECT


We currently collect and process the following information:

  • Personal identifiers (name, organisation, location)

  • Contact information (email, phone number)

  • Market research information (queries)

 

 


3    HOW WE GET YOUR PERSONAL INFORMATION AND WHY WE HAVE IT


Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Making an enquiry/expressing interest in our platform or products

  • Making a purchase

  • Submitting information via a survey or web form
     

We use the information that you have given us in order to perform market research, sales processing, and customer support. We may share some of your personal data with our professional or legal advisor for the above purposes.


Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

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  1. Your consent. You are able to remove your consent at any time. You can do this by contacting info@kalvotech.com and entering “Data protection query” in the subject line. A representative may reach out to confirm.

  2. We have a legitimate interest.

 

 


4    HOW WE STORE YOUR PERSONAL INFORMATION


Your information is securely stored. We keep your personal data for an indefinite period using secure third-party software. If requested (see above section) we will delete your data from these databases and instruct partners with access to delete from any additional secure databases. Your personal data is used solely for contact, sales and marketing purposes and is only provided to third parties for assisting us in these areas.

 


5    YOUR DATA PROTECTION RIGHTS


Under data protection law, you have rights including:

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  • Your right of access – You have the right to ask us for copies of your personal information.

  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.


You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@kalvotech.com with the subject line “Data Protection Query” if you wish to make a request.



6    COOKIES

Cookies are small text files that store information on your hard drive or browser which means that we can recognise that you have visited our website. They make it easier for you to maintain your preferences on our website. A cookie often includes a randomly generated number which is stored on your device. Many cookies are automatically deleted after you finish using the website.



7    USE OF COOKIES

This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used on this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties. Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third-party cookies. For example, in Chrome, you can block or allow all cookies by default. On your computer, open Chrome. At the top right, click ‘More Settings’, then under ‘Privacy and security’, click Cookies and other site data and select an option. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.



8    TYPES OF COOKIES

Types of cookies that may be used during your visit to the website are listed below:

9       HOW TO COMPLAIN

 

If you have any concerns about our use of your personal information, you can make a complaint to us at info@kalvotech.com.

 

You can also complain to the ICO if you are unhappy with how we have used your data.

 

The ICO’s address:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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10      CHANGES TO OUR PRIVACY AND COOKIES POLICY


We keep our policies under regular review. Our Privacy and Cookies Policy was last updated on 13/05/2024.

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